QuickBooks Desktop is one of the accounting tools most companies depend on. However, sometimes the trouble occurs when the company files are unable to open. However, having trouble in this situation might be frustrating for users, but by following some technical steps users can resolve this problem in no time. In this blog, we will guide you through the most common reasons why you cannot open your QuickBooks company file and how to resolve the issues.
How to Fix Can't open your company file in QuickBooks Desktop?
Checkout the following steps in order to rectify the company file issue from QuickBooks:
Method 1. Run QuickBooks File Doctor
It may be that the company file becomes damaged or corrupted by your system, which does not allow the QuickBooks software to open up. In this case, you will be allowed to do repair through QuickBooks File Doctor tool.
Here's how:
- Download the QuickBooks Tool Hub from the official website of QuickBooks.
- Install and open the Tool Hub
- Click on File Issues
- Then select Run QuickBooks File Doctor.
Select your file and follow the prompts to repair it.
The software will automatically diagnose and recover most file damage problems.
Method 2. Confirm the File Path
Another reason you may not be able to open your company file is that the file path is too long or contains special characters. QuickBooks limits the length of the file path and special characters included in the file name.
- The file path is no more than 210 characters.
- The company file name does not have symbols such as &, #, % along with other special characters.
To fix this try to move your company file to a more minimal location, perhaps the C:\Drive and rename if necessary.
Method 3. Update QuickBooks Desktop
The other reason why your company file won't open might be that your version is already outdated. It could mean that the version installed is not compatible with the present version.
Here's how you can update QuickBooks:
- Open QuickBooks.
- Go to Help Menu then Update QuickBooks Desktop.
- After that, click on Update Now and then Select Get Updates.
- Now restart your computer after the update.
Method 4. Check Your Antivirus or Firewall
- Disable temporarily your antivirus or firewall software.
- Try to open the company file again.
- If it opens, add QuickBooks to the exceptions list in your antivirus or firewall settings.
- This will ensure QuickBooks to open the file without disturbances.
